1. Acceptance of Terms
By placing an order with us, you acknowledge that you have read, understood, and agreed to these Terms of Purchase. These terms apply to all purchases made through our website or authorized channels. By placing an order with us, you acknowledge that you have read and understood our disclaimers and our Terms of service.
2. Product Information
We strive to present all products with accuracy, including descriptions, ingredients, sizing, and imagery. Because our items are handcrafted, slight variations in appearance, color, texture, or scent may occur. These natural variations are not considered defects - Not two batches are exactly alike. Because of the product's handcrafted nature, products are sold “as is” without warranties of any kind or guarantees as everyone is different, and products can give different results to different users.
3. Orders & Availability
All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion, including cases of suspected fraud, incorrect pricing, or inventory limitations. We have the right to refuse service.
4. Pricing
Prices are displayed in U.S. dollars unless otherwise noted. We reserve the right to update pricing at any time. The price you pay is the price shown at checkout.
5. Payment
Payment must be made at the time of purchase. We accept major credit cards and digital payment options shown at checkout. By submitting your payment, you confirm that the information provided is accurate and authorized.
6. Shipping & Delivery
Shipping times are estimates and may vary due to carrier delays, weather, or high demand. Once your order has shipped, responsibility transfers to the carrier. We are not liable for delays, lost packages, or delivery errors caused by the shipping provider.
7. Returns & Exchanges
For hygiene and safety reasons, we do not accept returns or exchanges on skincare, soap, or bath products unless they arrive damaged. If your order arrives damaged, please contact us within 24 hours with photos and order details so we can assist you promptly.
8. Cancellations
Cancellations may be requested within 24 hours of placing your order. Orders that have already been processed and/or shipped cannot be canceled.
9. Refunds
We do not provide refund, unless we made a mistake. Approved refunds will be issued to the original payment method. Please allow 5–10 business days for processing depending on your financial institution.
10. Use of Products
All products should be used as directed. By purchasing, you acknowledge that you are responsible for checking ingredients for any personal sensitivities or allergies. By purchasing our products, you acknowledge you having read our terms and disclaimers.
11. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damage arising from the use or misuse of our products. Your purchase and use of our items are at your own discretion, risks, and responsibility.
12. Changes to These Terms
We may update these Terms of Purchase at any time. Any changes will be effective immediately upon posting. Continued purchases signify your acceptance of the updated terms. Continue to read our Terms of Service and disclaimers with every purchase.
13. Contact Us
For questions or concerns about your order, please contact us at any time. We are here to help and ensure your experience is smooth, elegant, and supported. You may contact us at MajesticElements@outlook.com.